Who we are
This website is run by Charlie's Chiropractic Care. If you have any questions about this policy or your information, email info@charlieschiropracticcare.co.uk or call 07969 624211.
What we collect
If you use the contact form, we receive the name, email address, phone number and message you enter. We use this only to reply to your enquiry and, if you go on to book, to arrange your care. We do not sell or share it for marketing.
Online bookings for existing patients are handled by our practice management system, PracticeHub, which has its own privacy policy.
Cookies
This website does not set any cookies of its own and does not use tracking or advertising cookies. Videos (YouTube) and the map (Google Maps) only load if you choose to play or show them. At that point those services may set their own cookies under their own privacy policies.
How long we keep it
Enquiries that don't lead to treatment are deleted when they're no longer needed. Patient records are kept in line with the retention requirements for chiropractic records.
Your rights
You can ask to see, correct or delete the information we hold about you at any time by contacting us. If you're unhappy with how we've handled your information, you can complain to the Information Commissioner's Office (ico.org.uk).